FIRST IMPRESSIONS reserves the right to alter designs, prices and materials used, should it be necessary, at any time, but this should not affect existing orders. However, in the unlikely event of material specifications from our suppliers changing, we will endeavour to offer an alternative at the same price.

FIRST IMPRESSIONS retains the copyright to any artwork, stationery designs, photographic images and documents used throughout this website and none may be reproduced or copied in any way without the express permission of Elisa Williams at FIRST IMPRESSIONS.


alterations and cancellations
Any order altered or cancelled prior to the receipt of your approved proofs will not incur any additional costs other than the amount already paid. Any order altered or cancelled after the receipt of your approved proofs will, in most cases, incur additional charges.
FIRST IMPRESSIONS reserves the right to cancel any order from clients who have been unable to confirm their details within 3 months of their proofs being received. FIRST IMPRESSIONS will, of course, give fair notice of this and will endeavour to contact clients throughout this time period. The client will NOT be entitled to a refund and may incur additional production costs.